Equita, Ross & Roberts and Stirling Park have begun a fresh chapter with renewed purpose and vision. Under new ownership, possibilities stretch before us. As we shift gears and move into a phase of rapid innovation and development, many exciting long-term, prior-laid plans can now be executed.

With the support of our new owners, we are building on strong foundations and optimising the expertise, passion and commitment embodied by our teams.

Equita, Ross & Roberts and Stirling Park each bring their distinct culture and market position to form a new unit. Together, we move forward as a cohesive whole, while retaining the building blocks that have enabled our growth and 140-year heritage. Today, we are thought leaders in the treatment of vulnerable customers and progressive adopters of technology as we keep apace with the ever- shifting enforcement landscape.

Achievements under our own steam are notable:
• 2023 winners of the Credit Strategy Awards – Vulnerability Strategy
• Industry-leading for low complaints volumes
• Compelling results from our vulnerability self-declaration webform (putting agency in the hands of customers)
• Data-led and insights-driven customer service
• Consolidation of current market position, with new clients across core geographies.

This leads us to feel very optimistic about what we can now achieve with the financial backing and collaborative zest bought by our new investors.

Capricorn Capital Partners is a private equity firm specialising in collaborating with management teams to foster growth and establish long-term partnerships. Shackleton Group is a collection of South African companies operating in the insurance and credit management sectors.

Internally, the mood is upbeat. There is an undercurrent of new energy. The Senior Leadership Team (including new, key players) are poised to drive the group forward. A broad programme of technology investment with a focus on an intuitive, digital customer journey is already underway.

Our organisation is being infused with new life and purpose, fresh ideas and perspectives. Building on the longevity and consistency that we represent for clients, we are refreshing our value proposition at virtually every client and customer touchpoint. It’s about striking a balance – the best of the old along with the vigour and progressive energy that comes with what’s new.

The future is bright for Equita, Ross & Roberts and Stirling Park. With the support of our new owners and management team, we are well-placed to consolidate our position as a major player in the dynamic and evolving enforcement market.