Occasionally people find it difficult to pay their debts and usually they just need extra time or some helpful advice.
Ross & Roberts is here to help and we advise anyone in difficulty to talk to us as soon as possible.
What should I do?
When you receive any correspondence from Ross & Roberts, you should contact us as soon as possible by phone on 01458 550480.
Our in-house Welfare Champions can help you to find support and advice on dealing with your debts.
Vulnerable Customers
Ross & Roberts appreciates that in the course of our work we often come into contact with potentially vulnerable customers or people who may need extra support.
We are here to help. If you want to let us know that you are a vulnerable person, please fill out our online form.
The following organisations all offer free independent debt advice:
StepChange Debt Charity
0800 138 1111 www.stepchange.org
National Debtline
0808 808 4000 www.nationaldebtline.org
Citizens Advice
www.citizensadvice.org.uk
Know Your Parking Rights
www.knowyourparkingrights.org
You can also consult a solicitor or financial adviser but bear in that they may charge a fee. Depending on your circumstances, you may qualify for Legal Aid.
I would like to say thank you for listening to me and helping me organise in my head what I needed to do. For a phone call I was dreading, who would’ve guessed that it would have turned out so positive. Thanks again for listening to me and please have a blessed weekend.
A Customer, London
