Our pre-warrant services give both customers and local authorities a final chance to find a resolution and avoid the extra costs of debt registration. At the Notice to Owner/Charge Certificate Stage, we begin by cleansing the data, tracing customers and updating your systems with new addresses. Before the Penalty Charge Notice (PCN) is registered as a debt at the Traffic Enforcement Centre (TEC), we undertake further analysis and prepare a report detailing predicted collection results, and our proposed collections strategy.
Our pre-warrant collections process gives customers an alternative early stage collection option while our three-stage tracing procedure will locate those who have moved and failed to inform the authority.
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Ross & Roberts has been awarded the following industry standards and accreditations.