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These cookies are used to collect information to analyze the traffic to our website and how visitors are using our website. For example, these cookies may track things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website site for you.The information collected through these tracking and performance cookies do not identify any individual visitor.

Debt Payments

We are fully compliant with Ministry of Justice guidelines on civil enforcement.

Please ensure that you respond immediately to any communication from Ross & Roberts as this may reduce the amount of fees you will have to pay. Regulations allow enforcement agents to call to collect outstanding debts between 6am and 9pm each day including at weekends. It is possible for you to make arrangements to pay without an enforcement agent accessing to your property to take control of your goods.

Please see below the level of fees incurred for each action we take relating to the collection of council tax, business rates, penalty charge notices and commercial rents.

Fees for  Enforcement (Excludes High Court)

Fees due at each  Stage

Fixed Fee

Percentage Fees

(payable depending on size of debt)

£0 - £1,500


Compliance Stage

(incurred when case is received by the enforcement company)




Enforcement Stage

(incurred at the Enforcement Agents first visit)




Sale or Disposal Stage

(incurred if the Enforcement Agent attends with a view to removing goods)





Ross & Roberts has been awarded the following industry standards and accreditations.