Debt Payments

On the 6 April 2014, the “Taking Control of Goods Regulations” came in to force; a new set of regulations from the Ministry of Justice governing the enforcement industry.

This introduced a new statutory set of processes which must be followed and a new fixed fee structure for each element of the process.

The new regulations have made it clearer for everyone to understand the actions which must be taken by enforcement companies and the level of fees charged for all new cases received by Enforcement Companies after 6th April 2014.  Please ensure that you respond immediately to any communication from Ross & Roberts as this may reduce the amount of fees you will have to pay.

Bailiffs are now called Enforcement Agents and it is also now possible for you to make arrangements to pay without an Enforcement Agent having access to your property to take control of your goods.

Enforcement Agents can call to collect outstanding debts between 6.00am and 9.00pm including Saturdays and Sundays.

Please see below the level of fees incurred for each action taken by the Enforcement Company in respect of the collection of Council Tax, Business Rates, Penalty Charge Notices and Commercial Rents.

Fees for  Enforcement (Excludes High Court)

Fees due at each  Stage

Fixed Fee

Percentage Fees

(payable depending on size of debt)

£0 - £1,500


Compliance Stage

(incurred when case is received by the enforcement company)




Enforcement Stage

(incurred at the Enforcement Agents first visit)




Sale or Disposal Stage

(incurred if the Enforcement Agent attends with a view to removing goods)





More Debt Payments

  • IRRV
  • Lock
  • CSA
  • Investors in people
  • CHAS
  • BPA
  • ISO27001
  • ISO9001
  • ISO14001
  • ISO31000
  • ISO 22301
  • ISO 10002