Independent Help

Getting into debt can be a frightening experience – but many people find themselves at some point with debts that they find difficult to pay.  If you receive correspondence from us, the sooner you contact us the more we can do to help.

If you're unsure about your debt situation, the StepChange Debt Charity's 60 second debt check is a free tool that will give you a quick answer, and straightforward advice based on your individual circumstances.

What should I do?

You should talk to us as soon as you receive any correspondence from us. You can contact us immediately on
Telephone – 01458 550 481 or email

We have our own in-house Welfare Advice Team who can help you find support and advice on dealing with your debts

Where can I get independent advice?

The following organisations all offer free independent debt advice.

• Stepchange Debt Charity - 0800 138 1111

• National Debtline - 0808 808 4000

• Citizens Advice Bureau


  • IRRV
  • Lock
  • CSA
  • Investors in people
  • CHAS
  • BPA
  • ISO27001
  • ISO9001
  • ISO14001
  • ISO31000
  • ISO 22301
  • ISO 10002