Ross & Roberts celebrate 20 years in the enforcement business

Ross and Roberts staff are celebrating its 20th year in business this month and are now one of Britain’s leading civil enforcement service providers.

Ross & Roberts were founded back in 1997 in Somerton in Somerset by Stephen Roberts and had just two clients and a simple vision. He wanted to build a large, successful company that would change the face of the UK civil enforcement industry whilst earning the respect of the industry, and the trust of their clients, by doing the right thing, every time.

 20 years on the firm has grown substantially, and now serves clients from over 80 local authorities around the country and handles over 150,000 warrants and liability orders every year.

Neil Smith, Managing Director says; “While a lot has changed, Ross & Roberts are proud of their reputation for handling collections sensitively but professionally - always treating people as people, while achieving the best possible results for their clients with a firm but fair approach. I would like to say thank you to all our clients who have continued to trust in us and have used our services over the years. I am also very grateful and proud of all of our employees for their professionalism, performance and commitment that truly sets our business apart from the others.”

Ross & Roberts’ staff will be marking its 20th anniversary and its achievement with an official party later in the year.


  • IRRV
  • Lock
  • CSA
  • Investors in people
  • CHAS
  • BPA
  • ISO27001
  • ISO9001
  • ISO14001
  • ISO31000
  • ISO 22301
  • ISO 10002