Ross & Roberts Awarded ISO 10002 Accreditation



Ross & Roberts has recently been awarded ISO 10002 certification for their quality Customer Satisfaction Management Systems. Ross & Roberts are one of the first firms of enforcement agents to be granted this accreditation which demonstrates  a commitment to and the delivery of excellent customer focused services.

Rob Jackson, Ross & Roberts Business Development Director says Ross & Roberts have an experienced, strong and committed team that have developed systems that provide a professional, swift and responsive service which gives the customer satisfaction at all times. Achieving ISO 10002 certification is important to Ross & Roberts as it recognises the company’s continuous improvement to meet customer requirements to a high standard of service.”

  • IRRV
  • Lock
  • CSA
  • Investors in people
  • CHAS
  • BPA
  • ISO27001
  • ISO9001
  • ISO14001
  • ISO31000
  • ISO 22301
  • ISO 10002