At Ross & Roberts, we belong to a range of organisations, associations and trade bodies, who oversee and add value to the service we provide for our clients. They include: 


CIVEA (Civil Enforcement Association)

We’re corporate members of CIVEA and adhere to its Codes of Conduct and Good Practice, and are signed up to its complaints policy.


BPA (British Parking Association)

As corporate members of the BPA, we‘ve adopted its Code of Professional Conduct, which sets out standards we’ve built into our own systems and processes. 

ISO 9001

ISO 9001

We’ve held ISO9001 accreditation continuously since July 1998, demonstrating our commitment to providing a quality service.

ISO 9001

OHSAS 45001:2018

We have recently achieved OHSAS 45001:2018 accreditation - an internationally applied British Standard for occupational health and safety management systems demonstrating that we have put in place proper and effective systems for the management of health & safety in the workplace.

Investors in People

Institute of Revenues, Rating and Valuation (IRRV)

We’re corporate members of the IRRV, and active in local associations

We also hold the following accreditations and affiliations:


CSA - Affiliate Membership.


DPA - registered with the Information Commissioner’s Office.


ISO 14001

ISO 14001 - held continuously since December 2009.

ISO 27001

ISO 27001 - held continuously since June 2010

 CHAS – awarded to all Ross & Roberts offices.


ISO 31000 - held since August 2015.


ISO 22301 - Awarded to Ross and Roberts February 2016.


ISO 10002 - Awarded to Ross and Roberts on 12th September 2016

  • IRRV
  • Lock
  • CSA
  • Investors in people
  • CHAS
  • BPA
  • ISO27001
  • ISO9001
  • ISO14001
  • ISO31000
  • ISO 22301
  • ISO 10002