Sam has been with Ross & Roberts for 14 years and is responsible for the office management, IT and personnel for all of our offices. Very knowledgeable on our Client-Web IT systems and procedures, she also has a wealth of experience in all procedures and policies relating to enforcement agent services and debt recovery.
Sam is also responsible for all aspects of Health and Safety for the company and is our designated Health and Safety Officer.
Why do you feel r&r should be the provider of choice?
r&r pride themselves in providing the best service possible to our clients. We try to look after our number one asset which is our staff and personally I have great pleasure in being able to mentor personnel to grow within Ross & Roberts or even through Capita. Because the Directors and Senior Management care and work hard to achieve results, the whole team care and strive to do the same.
What would clients / staff say about you?
Depends which clients and staff... always approachable and available.
I have certificates for management & leadership, H&S and vulnerability.
What do you do for a little r&r?
Well if I could have about 10 holidays a year that would be great r&r but I am into movies, music, reading (fashion), paint/draw, spend time with family, friends and my cats - yes I am a mad cat lady!