About Us

Being owed money is more than just a headache. For Local Authorities, it affects services for the entire community. For companies, it can be the difference between staying in business and going under. 

Relax. We’re here to help.

Established in 1997, Ross & Roberts is one of Britain’s top 10 civil enforcement service providers. Throughout our history, we’ve delivered high-quality professional collection and enforcement service to local authorities, businesses and private landlords across the UK.

Over the years, Ross & Roberts has grown from a small firm with just two customers and three members of staff to become a major national company with almost 250 staff, and over 180 client contracts nationwide. But through our network of local staff, we’re still able to offer the same flexible, personal service we did when we first started. That’s what makes us genuinely different, and inspires trust and confidence in our clients.

In providing an efficient, professional service for our clients, we always remember we’re dealing with real people. So we look to build trust, handle things sensitively, and stay flexible to respond to often complex and fast-moving situations. It’s this approach that’s earned us our reputation for getting results efficiently, consistently and fairly – and why our clients know they can always trust in us. 

More About Us

  • IRRV
  • Lock
  • CSA
  • Investors in people
  • CHAS
  • CIVEA
  • BPA
  • ISO27001
  • ISO9001
  • ISO14001
  • ISO31000
  • ISO 22301
  • ISO 10002